Privacy policy

Hainan Qinshuomo Trading Co., Ltd gathers necessary personal information when customers browse and place orders on helvarop.com, including full name, delivery address, phone number, email, payment billing details and order records. Anonymous browsing data such as device model, visiting time and page browsing logs are also collected to optimize website operation. We will not proactively gather sensitive information like ID numbers unless customers provide such content voluntarily.

Your personal information is only applied to arrange delivery, verify payment, handle after-sales issues, send order notifications and reply to consulting emails. If you permit, we may send emails about new arrivals and promotions, and you can unsubscribe these marketing emails anytime. We never sell, rent or transfer your personal data to third parties for commercial use.

We adopt encrypted data transmission and secure server storage to avoid information leakage, tampering, theft and unauthorized access. Payment data is managed by official payment service providers, and we do not store complete bank card information. Internal staff are granted differentiated access rights to limit the scope of customer data access.

Our website works with logistics providers, payment platforms and official Shopify services. These third parties can only use your information to fulfill order-related obligations and must comply with privacy protection standards. We take no responsibility for information risks caused by users disclosing personal data on other external websites voluntarily.

You have the right to check, edit and delete your personal information, and cancel your authorization of data collection. Send relevant requests via email dfg@helvarop.com, and we will finish verification and processing within 3 working days.

Company Name: Hainan Qinshuomo Trading Co., Ltd. Email: dfg@helvarop.com Phone: +86 19064388793 Address: Room 807A, Building 4, Pinghai Yilongwan, No.9 Gaolong Road, Wencheng Town, Wenchang City, Hainan Province, China Postal Code: 571339

We reserve the right to update this privacy policy occasionally. Updated terms will be displayed on our website. Your continuous browsing and shopping on this site means you accept the latest privacy rules.